Refund policy

At ElectricCooker, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Eligibility for Returns

• Returns must be requested within 30 days of receiving your order

• Items must be unused, in original condition, and in original packaging

• Proof of purchase is required

Free Returns

We offer free returns worldwide. Once your return request is approved, we will provide return instructions at no additional cost.

Refund Process

• After we receive and inspect the returned item, your refund will be processed

• Refunds are issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

Non-Returnable Items

• Items damaged due to misuse or normal wear and tear

• Products returned after the 30-day period

If you have any questions about returns or refunds, please contact us at support@electriccooker.site.